Risk and Claim support

Insurance Survey / Investigations

INS provides independent survey services to assess condition, investigate damage and its causes, and verify cargo readiness. Our work supports effective risk management and claims handling for insurers and other stakeholders.

In addition to surveys involving vessels, cargo, and port operations, INS also offers a broad range of non‑marine, land‑based inspections. Our expertise covers areas such as transport, cargo handling, fire investigations, and other specialised technical fields.

We also have extensive experience in the inspection of pleasure craft, ranging from small boats and jet skis to large yachts, including mega and giga yachts.

Damage Surveys

TECHNICAL DUE DILIGENCE

Damage Surveys

Damage surveys provide a thorough investigation into the background, extent, and root cause of damage. Our objective is to deliver clear, well‑founded conclusions, while also identifying practical solutions to minimise losses and recovery costs.

Where required, we support the insured and involved parties throughout the process with independent expertise and structured reporting.

Scope of damage investigations

Our services typically include:

  • Investigation of the incident history and circumstances
  • Inspection of the site, asset, or premises involved
  • Determination of the extent, nature, and cause of the damage
  • Measurements, analyses, and recommendations aimed at reducing losses and supporting salvage operations
  • Assessment of responsibility and involvement of relevant parties, including coordination where necessary
  • Follow‑up and recovery support, including damage monitoring and mitigation
  • Liaison with authorities and relevant stakeholders
  • Application of internationally recognised standards and practices

Our damage surveys provide independent, objective insight, supporting fair claims handling, effective loss management, and clear allocation of responsibilities.

Condition & evaluation surveys

risk and value assessment

Condition & evaluation surveys

Condition and evaluation surveys provide an independent and objective assessment of vessels, assets, or facilities. These inspections are typically carried out using structured checklists, ensuring a consistent and thorough review.

Risk Assessment & Prevention

  • Pre‑insurance and periodic surveys
    Before policy placement — or during the insurance period — assets can be surveyed to determine their condition and to assess safety and risk exposure
  • Valuation services
    As independent surveyors and valuers, we determine the market value of vessels, yachts, and other insured assets within our scope of expertise. Regular valuations help prevent over‑ or under‑insurance
  • Risk inventory and recommendations
    We compile a detailed risk assessment, supported by practical recommendations aimed at reducing the likelihood of future claims. To maintain an accurate overview, these surveys are ideally conducted at regular intervals

Our surveys provide clear, reliable insights that support risk control, informed decision‑making, and long‑term asset protection.

Cargo Pre-Shipment & Follow-Up Surveys

Tow & Heavy Lift

Cargo Pre-Shipment & Follow-Up Surveys

Cargo pre‑shipment and follow‑up surveys play an important role in preventing damage and mitigating risk by ensuring that all parties comply with agreed procedures before, during, and after shipment.

By conducting inspections at the initial stage, we help verify that cargo is properly prepared, handled, and documented prior to departure. This proactive approach reduces the likelihood of incidents during transit.

In the event of a claim, our surveys provide a clear and documented record of the cargo’s condition and handling from the outset, supporting efficient claims handling and reducing the potential for disputes between parties.

TOW warranty survey

towage safety verification

TOW warranty survey

Planning to relocate a vessel, pontoon, or offshore structure under tow?

An experienced tow warranty surveyor plays a crucial role in determining whether the operation can be carried out safely and responsibly. Early involvement is strongly recommended to ensure proper planning and risk control. INS is recognised as a marine warranty surveyor by a number of leading international insurance underwriters.

Our tow warranty surveys include a comprehensive evaluation of:

  • Seaworthiness of both the towing vessel and the towed object
  • Integrity of watertight compartments, hatches, and closing systems
  • Inspection of towing equipment, including bridles, shackles, and connection points
  • Stability calculations for the proposed towing configuration
  • Assessment of weather routing and passage planning
  • Compliance with applicable towage regulations and industry standards
  • Verification of bollard pull and suitability of the towing arrangement
  • Guidance on risk mitigation, including piracy and stowaway considerations

Once all requirements are met, we issue the Tow Warranty Certificate, confirming that the unit is prepared for departure in accordance with agreed conditions.

Our surveys ensure that the vessel or structure is properly prepared, reducing the risk of water ingress, structural failure, or loss during transit. Where required, our surveyors can monitor the voyage and provide ongoing support throughout the operation.

GET IN TOUCH

SPEAK TO OUR EXPERTS

Contact us today to discuss your insurance survey requirements and ensure your assets are properly protected and documented.

MARINE SURVEYS

Why Choose INS Survey Services?

Vessels are complex assets, and underlying issues are not always visible through standard visual inspection. Our qualified surveyors combine technical expertise, industry knowledge, and independent judgement to deliver a complete and reliable assessment.

By identifying potential issues at an early stage, we help our clients avoid unnecessary costs — whether through reduced repair exposure, stronger negotiation positions, or prevention of operational disruptions.

Our reports are detailed, clear, and widely recognised by lenders, insurers, and classification societies. They support efficient transactions and establish a dependable record of the vessel’s condition from the start of ownership or throughout a charter period.

Contact us today to discuss your survey requirements and ensure your assets are properly assessed, protected, and documented.